Effective Date: September 5, 2026

At CHRISS CUSTOM CLOTHING LLC, we want you to love your custom clothing. If you are not completely satisfied, please review our Refund Policy below.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Custom-made or personalized garments are generally non-returnable unless defective or damaged.

• Returned items must be unused, unwashed, and in original condition with all tags attached.

• Proof of purchase (order number) is required.

2. Non-Returnable Items

• Customized/personalized clothing.

• Items marked as “Final Sale.”

• Gift cards.

3. Refund Process

• Contact us at marksals@chrisscustomclothing.com to request a Return Authorization (RA) number.

• Ship the item to the address provided. Return shipping costs are your responsibility unless the item is defective.

• Once we receive and inspect the return, we will notify you of approval or rejection.

• Approved refunds will be credited to your original payment method within 5–10 business days.

4. Exchanges
We do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order.

5. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or full refund.

6. Contact
For any return questions, email marksals@chrisscustomclothing.com or call +1 (872) 364-0426.